Frequently Asked Questions – Preston Birthday Cakes
How far in advance can I book a birthday cake?
We would recommend for you to book as far in advance as possible. Please get in touch to check our availability.
Do you offer cake tasting and consultations?
Unfortunately, we do not offer cake tasting or one to one consultation for Birthday cakes/favours.
Do you make cakes for allergen requirements?
Unfortunately, we do not make any cakes for different allergies.
Can you post favours?
Yes, we do post wedding/party favours. Please get in touch for more information.
How do I pay for my cake?
If you are happy, and would like to book your birthday cake with us, we will then send over a deposit invoice. Your remaining balance will be due one week before collection. We accept payments by bank transfer.
How can I make an enquiry for a wedding / celebration cake?
Please use our contact page on our website and let us know what you’re looking for.
How can I cancel my order?
When making your booking a 50% non refundable deposit is required. Please get in touch as soon as possible if you wish to cancel your order as it may be possible to transfer your deposit to another date, subject to our availability.
Can you replicate a design I've seen elsewhere or work with my specific theme?
We can work with your party theme and use the design you like as an inspiration to create bespoke cake just for you but we don’t copy other bakers work.
What are your deposit and payment terms?
For all orders over £45 we do take 50% non refundable deposit to secure your date. Orders under £45 must be paid in full when booking. Full payment must be made a week before your collection.
The cake I would like is not on your website?
Please get in touch with as much information as possible of what would you like, we will try to do our best to help.
What is your delivery and setup process for birthday cakes?
If you would like your birthday cake to be delivered and setup at the venue please get in touch as we can only let you know once we know your party date if we can deliver. Delivery charges will apply.
How should the cake be stored before serving?
Please keep your cake in the fridge until ready to display.